|
Post by juthi52943 on Dec 23, 2023 23:58:07 GMT -5
What changes, therefore, is not the techniques but the entire way of thinking about the customer: through Inbound Marketing the company does not interfere with the experience of digital use but generates new purchasing opportunities that take shape on specific needs in precise contexts. The Philips Lighting Buyer Journey inbound marketing Producing a successful buyer journey. This is the only thing Philips Lighting thought of when wanting to optimize its online sales. make him aware of the product and lead him to purchase, the global company has produced not one, but 8 consumer Job Function Email List journeys, capable of satisfying a specific type of customer. To achieve its goal, Philips turned to InSite Consulting, which had the task of mapping journeys for the lighting giant's potential customers. The consultancy company's first step was to have the potential target fill out a simple survey on purchasing behavior. InSite wanted to combine the declared data with actual behavioral data, so much so that it combined the survey with software to install on your smartphone, Wakoopa. Annelies Verhaeghe, Managing Partner of InSites Consulting, highlighted that “We have made more actionable insights by adding Wakoopa behavioral data.
|
|